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Customer Service: 877.685.2432

Filing A Claim

Generally, participating providers do not ask you to pay the bill at the time of service; however, in the event that you do pay for services rendered, you may file a claim for reimbursement as follows


Print out and complete the appropriate claim form which is included in this Member Resources section of our website (in accordance with your employer’s Century benefit plan offering).

Submit the completed claim form, as well as the itemized bill from your provider to

  • iconCentury Healthcare Claims
  • Web TPA, P.O. Box 2257
  • Grapevine, Texas 76099

Or you may fax the claim form to:

Attn: Claims Department